Thursday, November 26, 2015

Threat of fine to telecom operators brings down call drop rate

Thursday, 26 November 2015 - 8:25am IST | Place: New Delhi | Agency: dna | From the print edition

The latest data of the TERM Cell, the vigilance and resource monitoring arm of Department of Telecom (DoT), revealed that all major telecom operators had registered an improvement in their call drop rates in Delhi till October-end, and were now only marginally above the benchmark rate of 2%.

The latest improvement in the call drop situation in Delhi, which was amongst the worse areas, comes after the Telecom Regulatory Authority of India (Trai) recently cracked its whip by coming out with a proposal for imposing a penalty of Re1 per call drop with a limit of three for one day

The TERM Cell numbers, put out on Wednesday, show most telecom companies (telcos) rates were moving closer to the benchmark rate of 2%, but telecom minister Ravi Shankar Prasad said he would like it to see further improvement.

The call drop rates have improved also because 13,775 cell sites have been repaired. The last survey had shown 27,598 cell sites were defective. This left 13,823 more cell sites to be repaired.

Bangalore-based telecom executive G Krishna Kumar said Trai's ultimatum to the operators to improve services or pay fine seemed to be working well.


"I don't think the fine would be imposed. It was only meant to be a deterrent (for the telcos) and seems to be working fine with all of them (telcos) swinging into action," he said.