Tuesday, September 26, 2017

Big worry: unemployment and underemployment

G Krishna Kumar Sep 21 2017, 0:11 IST

Unemployment is the number one issue in 26 countries according to What Worries the World survey by France’s Ipsos, a global market research company. India is no exception to this and unemployment is undoubtedly the biggest challenge faced by the present government. It is not a surprise that Prime Minister Narendra Modi has removed two ministers from his Cabinet who were tasked with creating 10 million jobs per year.

Before we look at what the new ministers could do, let us decipher data from the latest report of the Ministry of Labour and Employment. The unemployment rate in India is 4.9%. The bigger issue, though, is that the unemployment rate is going up with the level of education.

The unemployment rate for people aged 18-29 years and holding a degree in graduation and above is at 28%. At the all-India level, 58.3% of unemployed graduates and 62.4% of unemployed post-graduates cited non-availability of jobs matching with their education/skill and experience as the main reason for unemployment. Only 60.6% of the people aged 15 years and above who were available for work all 12 months were able to get work throughout the year.

Interestingly, the Niti Aayog recently stated that the biggest problem in India is underemployment, and not unemployment. Underemployment includes highly skilled workers performing jobs requiring lower skills. An Organisation for Economic Co-operation and Development report states that underemployment is a big challenge for emerging economies with many workers trapped in low-paid, informal jobs which fail to develop and fully utilise their skills and capacities.

Underemployment can be argued as being both good and bad. Good: as a matter of survival, people will take on any work, be it casual or informal or a part-time job. Bad: it will be detrimental if it is a long-term trend with increasing percentage. In India, we don’t have clear measures for underemployment as such, but based on research reports, it would be about 17-20%.

Australia has pioneered the use of a broader measure called Labour Underutilisation Rate (LUR) by adding the underemployment and unemployment numbers, thereby giving a realistic picture of the unemployment challenge. Based on the available data, the LUR in India would be 21-25%. This means one in every four people is underemployed or unemployed!

India needs to act before unemployment/underemployment snowballs into a structural issue. The situation is certainly not out of control yet and we need to seize the opportunities in front of us.

China has emerged as the industrial hub of the world, but because of higher employee costs, the salary levels are at least 1.5 to 2.5 times more compared to a similar skilled job in India. India should use this as an opportunity to spur manufacturing in the country. The government’s plan to revamp the manufacturing policy is a step in the right direction. Implementation will be key to realising the Make in India campaign aimed at creating 100 million additional jobs by the year 2022 in the manufacturing sector.

The government is also trying to introduce the wage code for minimum wages. Opponents of minimum wages argue that the code would lead to job losses as businesses will invest in automation owing to the high wages. However, research reports state that automatable jobs would be good for the economy in the long term.

The 18th century industrial revolution, which it was feared would cause job losses, eventually led to job creation and prosperity. Along similar lines, low-wage workers with routine jobs (or automatable jobs) could lose their work, but this will lead to them taking up more valuable jobs. All actions from the government to spur manufacturing in the country and implement minimum wages will help India over the medium to long-term.

Boost rural employment

Employment generation in rural India must also be a priority for the government. Food processing, agricultural and farming productivity improvement must be supported for sustainable job creation in the country. In the rural hinterland, finding labour force for agriculture is a challenge. The farm workers are easily lured by sundry jobs in cities. The only way this massive migration can be addressed is by providing meaningful infrastructure in villages and towns.

Maybe, we should learn from the US, where the civic amenities are the best-in-class in villages/towns. Instead of creating 100 smart cities, India should focus on building smart villages and towns.

For India to make the most of these opportunities, some swift actions are necessary. For the Digital India campaign to be meaningful, the government must ensure that accurate employment-related up-to-date data is available, or with a lag of one to two months.

Along with this, the government should also publish employment demand-forecast in every industry sector for the next 5-10 years. Such a medium/long term forecast can have a tremendous impact as all the stakeholders can coherently help in building the talent supply.

There is an urgent need to revamp the broad education framework in the country on lines of employment-oriented education system in the world, through the dual system of vocational education and training (DSVET).

Further, the government should improve visibility on skill development and job creation. It must provide thrust on re-using existing physical infrastructure or building new infrastructure for offering training.

Finally, we need awareness campaigns celebrating the success stories from Pradhan Mantri MUDRA Yojana (PMMY), aimed at encouraging entrepreneurship. A recent report suggests that the PMMY generated 5.5 crore jobs. Getting youth to embrace entrepreneurship could well be the solution to addressing India’s unemployment/underemployment issues.

(The writer is adviser, Centre for Educational and Social Studies, Bengaluru)

Monday, September 18, 2017

Will the telecom war help you?

Will the telecom war  help you?

By G Krishna Kumar  |   Published: 18th September 2017 04:00 AM  | 

Recently, Telecom Minister Manoj Sinha said that call drops in India have reduced by 8 per cent over the past year. The minister has also indicated that over 3.5 lakh new towers were added by the telcos
in a year to address the call drop issue.
While the actions of the government must be appreciated, the ground reality is that the call drop menace continues to haunt the subscribers. Is it not intriguing that the call drop issue was allowed for so many years? Neither the telcos nor the regulator TRAI (Telecom Regulatory Authority of India) were able to envisage the magnitude of the issue, until recently.  
The TRAI has made progress in collecting information from the end users by recently launching the Mycall mobile application, available on smartphones. The app specifically asks if the user experienced a call drop and about the person’s location during the call drop—indoor, outdoor or travelling. But then, looping back the subscriber feedback to the telcos and ensuring that subscribers experience better quality in the near future would be the key.
Based on the inputs from subscribers, the TRAI has published a Mycall dashboard, providing a infographic view on the call quality at various locations per telco. Let us take the example of an incumbent telco providing service both in Bengaluru and Chennai. As per subscriber feedback for the past month, Bengaluru seems to be significantly better compared to Chennai. The dashboard provides simple insights like finding the best service provider in a particular location while outdoor or indoor. For example, we can find the best service provider at the Shimoga bus station or at MG Road Kochi. It would be useful if the TRAI can add trends capturing quality improvement over a period of time.
Realising that the call drop situation needs significant improvement, the TRAI has proposed some stringent measures, likely to be implemented from next month. In fact, starting 1 Jan 2018, a graded penalty system is expected to kick in, wherein the telcos will be levied upto Rs 10 lakh per quarter per circle if they fail to meet the call drop benchmark. The unhappy telcos have requested for additional time to adhere to the new norms.
Will the new measure really bring cheer to the hapless subscribers who are constantly experiencing call drops? We need to wait for the next 3-6 months for a reality check. It is important that the TRAI prominently names the telcos which are falling below the benchmark.
While we wait for the call drop menace to end, the telcos are now fighting with the government on the IUC or the interconnect usage charge. The TRAI is expected come up with the final recommendation on the IUC soon.
What is the IUC? It is a charge payable by network provider A (calling party), whose subscriber originates the call, to the network provider B in whose network the call terminates. An IUC of 14 paise per minute has to be paid by A to B. India follows a “calling party pays” model meaning this charge is passed on to the subscriber who is initiating the call. The IUC was reduced from 20 paise to 14 paise in
March 2015.
The TRAI’s recent consultation paper on IUC has evoked a strong response from the telcos. The incumbent telcos like Airtel, Idea, etc. are against the abolition of IUC. They have in fact argued for increasing the IUC to 30 paise. On the other hand, the latest entrant Jio, which has disrupted the market by treating voice call as data, wants the IUC removed. Jio uses Voice over LTE or VoLTE, allowing voice calls through its state-of the-art IP network.
The reason for such a divergent view is  simple: India still being largely a voice-driven market, the incumbents would lose thousands of crores of IUC revenue, considering the large base of Jio subscribers who will be calling the incumbents.
In fact, a telco has proposed that two types of IUC must be charged—one for calls made through traditional networks and another for VoLTE networks.
The zero IUC or Bill and Keep (BAK) model allows for calls to be terminated at zero charge. Basically, the telcos recovers their costs from their own customers instead of charging other operators. In a situation where the voice call traffic amongst telcos is roughly similar, BAK would be appropriate.
Reducing the IUC to zero would help the subscribers as the cost of voice call would reduce in the near term. But then, the network has to be maintained and telcos would end up charging the subscribers back at some point.

In the current setup, the TRAI should consider a gradual reduction of the IUC over the next 2-3 years. This will help the incumbents upgrade their infrastructure and stay relevant. The Indian telcos’ financial stress is well known with over Rs 4 trillion debt.
The TRAI should consider linking the IUC to the quality of service provided by the telcos. Of course, the telcos who are not able to adapt to the newer technologies will fall aside.
In addition, the government should take a relook at the regulatory fees imposed on the telcos. The regulatory levies and taxes in India are the highest in the world, with telcos having to pay 25-30 per cent of the gross revenue as tax.
Currently, there is not much to choose between the telcos in terms of quality of service. A recent report states that India’s data download speed is just one-third of the global average and countries like Sri Lanka and Pakistan are ahead of us. The telcos would do well, if they stop indulging in price wars and instead focus on providing innovative and best-in-class subscriber experience.
G Krishna Kumar
ICT professional and columnist based in Bengaluru
Email: krishnak1@outlook.com